Privacy Policy

Privacy Statement for Real Estate Surge

Last Updated: 11/01/2024

At Real Estate Surge, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Statement outlines how we collect, use, disclose, and safeguard your information when you engage with our Application-to-Person (A2P) verification services.

1. Information We Collect

Personal Information

Phone Number: We collect your mobile phone number to send verification codes and important service-related messages. Verification Data: This includes one-time passwords (OTPs) and authentication tokens sent via SMS or other messaging platforms.

Usage Data

Device Information: Information about your device, including hardware model, operating system, and unique device identifiers. Log Information: Details of your use of our services, including timestamps and message delivery status.

2. How We Use Your Information

Authentication: To verify your identity and secure your account access. Service Delivery: To send you necessary information regarding your use of our services. Improvement: To analyze usage patterns and improve our services. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in:

Message Delivery: Sending SMS messages and verification

codes. Data Analytics: Analyzing service usage to enhance performance.

All third-party service providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information: As Required by Law: To comply with legal obligations or respond to lawful requests. Protection of Rights: To enforce our terms and protect the rights, privacy, safety, or property of our company, users, or others.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Secure encryption of data during transmission and storage. Access Controls: Restricted access to personal information to authorized personnel only. Regular Audits: Periodic security assessments to identify and mitigate potential vulnerabilities.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. Afterward, we securely delete or anonymize your data.

6. Your Rights and Choices

Access and Correction: You may request access to or correction of your personal information held by us. Opt-Out: You can opt-out of receiving verification messages; however, this may limit your ability to use certain features of our services. Data Portability: Request a copy of your personal data in a commonly used format. Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Statement.

8. Children's Privacy

Our services are not intended for individuals under the age of [13/16, depending on jurisdiction]. We do not knowingly collect personal information from children without verifiable parental consent.

9. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this statement regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or our data practices, please contact us at:

Real Estate Surge

Address: 2535 N Habana Pl, Tampa FL 33618

Email: [email protected]

Phone: (813) 360-2806